Frequently Asked Questions

Oddmar

All Issues

With your new device, when the game shows you the purchase screen, simply select the unlock option again and the game will give you the message "You already have this item". Also make sure you are using the same account you bought the game with.
Your purchase can be transferred to your new device as long as you use the same account that you bought the game, you don't have to purchase the game again.
Oddmar saves your progress, please check if you have the necessary storage permissions in the settings of your device. You can also change the control scheme to on-screen buttons from the settings menu if you prefer to play the game in this way.
To start a new game, please go to your device settings and clear the data of Oddmar, then go to your Google Play Games app and delete the Oddmar cloud saves from there too. After clearing this data, you can start a new game without your older saves.
Clear the cache of your device, the cache of “Google Play Games”, “Google Play Store” and “Oddmar”, then reboot the device. After rebooting, try to buy the game again. Also make sure you are using the latest version of the Google Play Games app.
When game shows you the purchase screen, just select the unlock option again and game will give you "You Already Have This Item" message. After that you can enjoy the whole game.
If you are using a screen filter or any app that has "Draw Over Other Apps" permission, please disable them before starting Oddmar. Your touch inputs will work later.
Please clear the cache of "Google Play Games", "Google Play Store" and "Oddmar" then try again.
Please check if the Oddmar application has the necessary storage permissions in the settings menu of your device. If not, please turn it on and try again.
You can change the control scheme to on-screen buttons from the setup menu, if the sliders do not fit your playing style.
Clear your device's cache and restart it. Try to buy again after restart. Make sure you are using the latest version of Play Games. If you use multiple accounts on your device, disable those you don't use. Only use your main account.
Please clear the cache of "Google Play Games" "Google Play Store" and "Oddmar" then reboot your device. After the reboot, please try to purchase the game again.
Please clear the cache of "Google Play Store", "Google Play Games" and "Oddmar." Then reboot your device and after that try to unlock the game again.
Try to change the Storage Permission of Oddmar to "On" from your device's "Apps" menu. Then start the game again and see these steps has solved your problem. If not please contact us from our support e-mail and we'll try to determine the problem.
Please clear device cache or "Google Play Games" "Google Play Store" and "Oddmar" and restart the device. After rebooting, try to buy the game again.
If you want to reset your game, you can delete your cloud saves for Oddmar and reinstall it.
Please make sure the sound is not muted from hardware button, or quick settings window. If the device is not muted and you still have the problem, try deleting and reinstalling the game.
Please make sure that your headphones are connected properly to your device. If the problem persists you can try to delete and reinstall the game to fix the issue.
We have some alternative control schemes for iOS devices. You can change control style from settings or you can use iOS supported game controllers.

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